According to a recent Statista Global Consumer Survey, source product information from customer reviews to help them make a decision before buying (1). So, it’s no secret you may be eyeing some third-party reviews before buying anything from Better Way Health, or any brand for that matter!
Here at Better Way Health, we’ve chosen to work with as our method of collecting user reviews for your consumption. And since setting up our profile in 2018, we have quickly become the on the platform – for multiple categories! So what exactly is this platform?
Whether you’ve seen those green stars throughout our website and emails, or you’ve stumbled upon this by chance, we’d love to share why we chose Trustpilot, what it is, and why you should care.
Trustpilot is, simply stated, an online review website that allows customers to review a business from which they’ve purchased a product. People are allowed to leave a star rating that ranges from 1 star (the lowest score) to 5 stars (the highest score). Optionally, they can leave a comment about their experience.
But more than that, it’s like a community that connects businesses and consumers through genuine feedback from customers about their buying and service experiences.
There are various sites that you can scour to find reviews, so why do we choose Trustpilot? More importantly, why should you put more faith into the reviews you read there than on other sites? Let’s dive into our favorite reasons why ...
1. It's Trustworthy
At Better Way Health, we haven't become the #1 rated supplement company because of ads or marketing, but because of good old-fashioned word of mouth -- which is how Trustpilot comes into play.
At Trustpilot, you know the reviews are real. Firstly, they have fraud detection software to eliminate suspicious reviews. But more than that, they have a dedicated Content Integrity Team consisting of more than 70 members. This team is assembled with the sole responsibility of investigating claims of inauthentic reviews that may have been written. This policy is backed by a review management system that checks on a per-case basis.
In addition, Trustpilot is an official partner of Google reviews. Overall, these are the best places you can turn to for online reviews to assist you in your buying decisions!
2. It's Authentic
We love a company that can be honest with how it operates! At Better Way Health, we share the same values and live it day to day by being open about our ingredients formulators, studies, and more. Customer reviews should be no different.
At Trustpilot, they are open about their rating process which is called a “TrustScore”. It is not the average of every score but rather a calculation based on different factors.
These factors are:
3. It's Transparent
Many companies can seem real until you peek behind the curtain -- only to find it was all smoke and mirrors! That’s when digging into a company can help you decipher the real from the rough! That’s where reviews can certainly help, but Truspilot takes this even further.
By checking the "Company Activity" of any business page, you can find information on the company’s “flagging” activities:
In addition, you can view their reply rate and reply time, and verified details. And much more. With this in place, you can see how they truly handle custom reviews.
So many times, businesses become wrapped up in the numbers and forget that these reviews are real comments from real people! You, the customer, are the reason we do everything in our power to purest, premium products on the market alongside excellent customer service, so you always get the support you need, when you need it.
We hope Trustpilot can be a source of information that proves that we are here for our customers, first and foremost. Because, at the end of the day, that’s what matters! We hope thousands of reviews can be a testament to that.
Many companies can seem real until you peek behind the curtain -- only to find it was all smoke and mirrors!
Since 1999, we have dedicated ourselves to providing evidence-based products and amazing customer service, which has led Better Way Health to a 4.9/5 rating with over 3,000 verified customer reviews.
Here's what some of our customers have to say about us ...
As you can see, gaining your trust is an invaluable part of the brand. Of course, our Beta Glucan in the lab against more than 178 other competitors, so you know you can trust in our quality of products.
But more than that, we do what we do for the health and well-being of our customers. For the last 20+ years, your stories of celebration and gratefulness have been what kept pushing us forward.
So, now that you understand more about Trustpilot, we hope you’ll “research” more about us and get the answers and confidence you seek!
Our ACES Team is always there to help.
For more information about beta glucan, Better Way Health and more, visit our FAQ page. To speak to an Amazing Customer Experience Specialist, give us a call at 800.746.7640or email us at email@example.com
Yes, many of our customers prefer to order by phone. Simply call us at 800-746-7640 and we will place your order by phone.
Our company offers an unconditional 60-Day, Money Back Guarantee! If you have a return, and it has been more than 60 Days, please contact our office at (800) 746-7640.
For International orders, return postage is the responsibility of the customer wishing to return products for a refund. These returns should be sent to the following address: Better Way Health 1000 Cobb Pl Blvd, Suite 407, Kennesaw, GA 30144.
*Refunds are issued upon receipt of the returned goods (minus the initial shipping cost incurred by Better Way Health or the Customer at the time of purchase)
Everyone loves to receive their package as soon as possible. We do our absolute best to get your orders to you in a timely manner. Nearly every order placed during weekdays will ship out same-day when your order is submitted before 4pm EST.
If your order is placed over the weekend or late on Friday afternoon (after 4pm EST) your package will most likely be shipped out on Saturday or the following Monday (excluding Holidays).
Once your order leaves our facility, it will arrive to you in about 3-5 business days (U.S. Orders) if you select the Free Shipping method. For those who need their packages faster, we offer several expedited options for an additional charge. You can view all of those options during the check out process.
To take advantage of free shipping, be sure to purchase at least $50 worth of products and your entire order will ship free! For Subscribe & Save members, you will receive free shipping regardless of your total (US customers only). If you have any questions about the shipping process feel free to send us an email at firstname.lastname@example.org or give us a call at 800-746-7640.
“It works. Everyone I know has been sick with something. I have not even had the sniffles!”
“I have been an avid reader of medical journals for many years because of my desire to live as healthfully as possible. There is a sufficient amount of scientific evidence over a su...”
“Love the product, just taking a break for finance reasons.”
“This product is the best for who want to boost their immune system, I strongly recommend it.”
“I take it everyday first thing in the morning, and it helps my swollen joint pain in my left knee. ”
“taken daily for many years. Satified that it has given us a excellent immune system.”
“My health has greatly improved since taking Beta Glucan 500.”
“Amazing customer service!”
“I am now into my second year of this product and am very satisfied with the results.”
Free delivery with all orders over $50 in the US.
If you decide you do not love our products, simply call us.
We firmly stand behind every one of our orders.