Our Story

“You feel like you are being taken care of by a family member.”

Everyone has their own story, their own unique journey that led them to first pick up the phone and call us.

Over the years, you can bet we’ve heard just about everything — from people feeling curious, eager, and excited... to feeling concerned, skeptical, anxious, or even in shock...

But rest assured, whatever is on your mind right now, we want you to know we’re here to help you make the right decision while still considering your specific situation.

After all, your own well-being, along with your loved one’s health, are your most precious sources of wealth.

That’s why it means the world to us when you give us the opportunity to get to know you better and help you reach your optimum health.

And it means EVEN MORE when you take the time to call us back, ecstatic to share with us how…

This company is so organized, reliable and professional. They seem very accessible too for any questions or concerns. Shipments are on schedule. By far the best company I've dealt with, not just supplements but for anything.

Tara Harre Customer since 2019

Wonderful product and company. Excellent customer service. I have purchased from them for several years, and would recommend them to anyone!

Pam Taylor Customer since 2015

My experience with Better Way Health has always been very positive to the point that you feel like you are being taken care of by a family member. The videos of each supplement are very helpful. The site is very easy to navigate and you can get your supplements sent to you automatically. I also watch for the specials they have periodically so I can stock up. I even like the personal touch in the packaging and can tell who packaged up the supplements for me. This all helps to know that this company cares about you and your health. Thanks Better Way Health!

Ellen Steiger Customer since 2017

For the last 20 years, your stories of celebration and gratefulness have brought tears of joy to our eyes. The truth is, we’re spoiled to be part of your sweet victories, and we have no doubt this is only the beginning!

When the day is over, no matter what trials we may have faced, only one word can describe how we feel as a team:

That word is

“It can be disheartening when you write to a company with a question that is important to you, yet, as so often happens, you never hear back from them.”

We get it.

While the usual corporation is too busy putting out fires to actually answer the phone when you call them, we discovered years ago the key to preventing most issues in the first place was to pour our energy into one simple thing:

People

Wrapped up in their numbers and bottom lines, most businesses forget that on the other side of the line there’s you — a real person with real problems.

But not us.

Because day after day, we find the more we care about solving YOUR problems, the more blessed we are with life in return. If you really take a moment to think about it, it only makes sense: we’re in this together.

A generous person will be enriched, and one who gives water will get water.

Proverbs 11:25 - NRSV

Believe us when we say serving you is at the core of literally everything we do here at Better Way Health.

You are the reason we go the extra mile and never cut corners when it comes to delivering only the purest, premium products on the market. Every day, you share with us the invaluable impact it’s having on your life, and there’s no way we could ever compromise on that.

You are the reason we do everything in our power to make sure you get your hands on your order as fast as humanly possible. You told us how big of a difference it makes when you run out just for a day, and you shouldn't have to wait weeks to get the best out of your everyday life.

You are the reason we go above and beyond to provide second-to-none customer service. Time after time after time, your stories have wowed us, and we feel honored for each chance we have to encourage you on your journey. Listening to you and providing answers is only the tip of the iceberg: we’ll laugh with you, cry with you, rejoice with you, and even pray with you.

A Few Words From Our President

As surprising as it might sound, the first thing you should know about me is... I don’t have a degree in biology, chemistry, or anything of that sort. In fact, when I first walked into the room, I didn't know a thing about supplement development.

Truth be told, back in 2010, I was actually the new I.T. guy (yes, really!)

But it didn't take me long to realize how every little thing the team was doing behind the scenes, from website building to packaging, was having an impact — an impact that was reaching far beyond what I could comprehend back then.

Each customer, each story, each package, each conversation, each family…

Lives were being changed every time a box would ship out. Literally.

By the time this became clear to me, I had already fallen in love with what would become my new home, its mission, and the friendly faces fighting for it every day.

Fast forward. When the opportunity to take the reins presented itself, I knew it was time for a leap of faith. A decade later, I could’t be happier with my decision.

That being said, there’s no need to turn the spotlight further in my direction, because Better Way Health isn’t about me.

So please, allow me to draw your attention back to what fuels me every day: our dedicated team and amazing customers.

Thank you,

Reggie BlackProud Owner, Better Way Health

A Team That Actually Cares

team member since MAY 2011

Reggie

CEO

Loves to play basketball, chess, and build stuff

His ideal vacation would be a cruise because everything is taken care of

Would like to meet Shaquille O’Neal

He loves being at Better Way Health because the products work!

Favorite quote:

“A ship in harbor is safe, but that is not what ships are built for.”

- John A. Shedd
team member since AUG 2013

Taylor

Director of Operations

Loves watching College Football

His favorite food is Japanese

Would like to meet Jerry Seinfeld

He loves being at Better Way Health because of the camaraderie and evidenced based products

Favorite quote:

“It is the Lord who goes before you. He will be with you; he will not leave you or forsake you. Do not fear or be dismayed.”

- Deuteronomy 31:8
team member since NOV 2017

Sharlene

Amazing Experience Specialist

Loves to see people walking in wellness physically, spiritually, emotionally, and financially

Would like to meet Mandisa

Has lived in Minnesota, Georgia, New Mexico, Wisconsin, and Costa Rica

She loves being at Better Way Health because it’s like a ministry

Favorite quote:

“Preach the gospel at all times. When necessary, use words.”

- St. Francis
team member since OCT 2018

Michelle

Amazing Experience Specialist

Loves running 5K’s, doing puzzles, and cooking

Would like to meet Thomas Jefferson

An ideal vacation would be spent at the Azores in Portugal

She loves helping customers at Better Way Health

Favorite quote:

“Do. Or do not. There is no try.”

- Yoda
team member since JAN 2020

Brian

Amazing Experience Specialist

Loves drawing, illustration and animation, watching college football

Would like to meet Walt Disney or George Lucas

An ideal vacation would be spent at the beach relaxing with family

He loves working at Better Way Health because of the ministry in people’s lives and bettering their health through proven and tested products

Favorite quote:

“Kindness is a language that the deaf can hear and the blind can see”

- Mark Twain
team member since NOV 2017

Chase

Shipping Coordinator

Loves collecting baseball cards

Would like to meet Josh Hamilton

An ideal vacation would be in Alaska during the fall or winter

He loves working at Better Way Health because of the Christian atmosphere

Favorite quote:

“I have told you these things, so that in me you may have peace. In this world, you will have trouble. But take heart! I have overcome the world.”

- John 16:33
team member since AUG 2018

Daniel

Data Analyst

Loves spending time with his wife and 4 kids

Would like to meet C.S. Lewis

Has played guitar for 20 years; once a member of a metal band

He loves being at Better Way Health because of all the cool and challenging things he gets to learn

Favorite quote:

“Surely what a man does when he is taken off his guard is the best evidence for what sort of man he is.”

- C.S. Lewis
team member since NOV 2018

Patricia

Accountant

Loves listening to music, dancing, and hiking

Would like to meet George Clooney

An ideal vacation would be to travel the world with her children and grandchildren

She loves being at Better Way Health because of the great team and products, but also the message of “hope and care” we send to our customers

Favorite quote:

“Nobody can hurt me without my permission”

- Mahatma Ghandi

Believe it or not, we’ve never had to put out a single hiring ad to build our team. Somehow, the right people always show up when the time is right.

As of now, there are 9 us (but we’re always looking for new friendly people to work with!)

When you call us today, you’ll be greeted by one of our Amazing Experience Specialists. They lighten your day and take great care of you.

After you place an order with us, then our awesome fulfillment team will carefully package your items and ensure they get to you quickly.

And if you join our “Subscribe & Save” program, then we'll make sure you receive your supplements periodically — like clockwork.

Meanwhile, the rest of our team is doing more than necessary to raise the bar even higher — leaving no stone unturned to guarantee your experience always ends with a smile on your face :)

But please, we’ve said enough about ourselves. The time has come to talk about you!

We Are All Ears

Call Us Today

800.746.7640

M-F 9am-5:30pm ET