Shipping Information & Return Policy
Orders shipped the same day if order is received by 5:00 pm EST. Your order will be shipped the next business day if received after 5:00 pm EST
Betterwayhealth.com offers an unconditional 30-day, money-back guarantee! If you have a return, and it has been more than 30 Days, please contact our office. Toll-free (800) 746-7640 .
*All return shipments will be paid for by the sender (i.e., the customer)
*Refunds are issued upon receipt of the returned goods (minus the initial shipping cost incurred by BetterWayHealth or the Customer at the time of purchase)
For products shipped internationally, please note that any manufacturer warranty may not be valid; manufacturer service options may not be available; product manuals, instructions and safety warnings may not be in destination country languages; the products (and accompanying materials) may not be designed in accordance with destination country standards, specifications, and labeling requirements; and the products may not conform to destination country voltage and other electrical standards (requiring use of an adapter or converter if appropriate).
You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Betterwayhealth.com, the recipient is the importer of record and must comply with all laws and regulations of the destination country. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country.
Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. In addition we can not by law alter any customs information, please do not ask us to claim less than the actual sale amount.
For a description of the package contents on the Customs form, we claim "Food supplements - for personal use only". Please do not ask us to claim a "gift" or other incorrect description.
Some countries allow for importation of otherwise disallowed products "for personal use only", but not for resale. Check with your Customs office.
All Prices will be listed in U.S Currency
*Canadian Orders - This Online Calculator can help you estimate the cost of purchasing items from the USA and having your order shipped to Canada. It will let you know what duties, Tax (GST), Brokerage fees, and disbursements may apply. It will also convert the currency rate for you in 1 easy step