Frequently Asked Questions
About Jupiter Ionizing Water Filters
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Q.
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How
much water should I consume daily? |
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A.
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Check
with your doctor or favorite health care professional for advice.
Many doctors
suggest drinking at least 8 glasses of water every day to hydrate your
body.
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Q. |
Can
I cook with ionized alkaline water? |
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A. |
Yes,
in fact your water will boil more quickly, your food should taste better
and your body should assimilate more nutrition from food cooked in ionized
alkaline water.
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Q. |
My
family does not like healthy
foods. Will they see health benefits from drinking ionized
alkaline water? |
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A. |
The
standard American diet is highly acidic which creates an acid body
environment. This is a breeding ground for
illness and health problems. Many families in your
situation report noticing benefits from drinking ionized water. For
optimal health, we strongly encourage increasing the quality of your
family's diet to more high enzyme, raw, organic foods. You will
notice faster results and even more benefits but even with no changes
ionized alkaline water will provide a big step in a positive
direction.
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| Q. |
I
notice different ph levels on my machine. Which level should I
choose?
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A.
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You
should start slow with 1 glass of ionized water at the lowest alkaline
setting and work
your way up over several weeks to higher levels and amounts. If you
experience any discomfort from detoxification, just move back to the
previous level and smaller quantities.
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| Q. |
Will
I need a plumber to install the ionizer?
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| A. |
Each ionizer comes
with a diverter valve that simply hooks up to your faucet which does NOT interfere with the normal use of your
faucet. The Jupiter Melody, Aquarius and Orion/Alphion can also be
placed under your counter. Most people have no problems setting up
the countertop models. Many customers use a handyman or plumber to
hook up the under counter models.
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| Q. |
When
I first installed my water ionizer, dark water flowed out of the outlet
for several seconds. Is my unit ok?
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| A. |
New
filters may have small carbon particles which will be released during the
first few seconds of the filter use. You do not need to be
concerned. These particles will be cleaned out during the initial
cleaning cycle. Just choose the clean cycle and let it run for a
couple of minutes.
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| Q. |
Why
does my ionizer beep initially for 5-6 seconds when it
starts?
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| A. |
The
ionizer always starts with a clean cycle indicated by beeping. During
this time, acid water comes through the alkaline outlet and alkaline
water comes through the acid outlet. Do NOT drink the water during
this time. This
cleaning cycle greatly increases the life of your electrodes. If
you don't want to wait, no waiting for alkaline water is necessary with
the Jupiter Melody, Jupiter Aquarius or Jupiter Alphion water ionizers.
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| Q. |
What
kind of water should be used to produce ionized water?
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| A. |
Normal
city tap water can be used. However, reverse osmosis water and
distilled water do not contain minerals therefore these types of water
should NOT be used.
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| Q. |
Can
I use a pre-filter with my Jupiter Water Ionizer? |
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A.
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Yes.
Usually
pre-filtering is not necessary. However if you have extremely hard
city water or well water, pre-filtering will allow optimum performance of your
Jupiter Water Ionizer.
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Q.
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What
is the warranty?
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A.
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Your
Jupiter Water Ionizer comes with a 2-year
manufacturer's parts and labor warranty. The unit will be serviced
in the U.S. through the factory authorized service center.
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Q.
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What
about service on my water ionizer after the 2-year warranty?
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A.
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There
are multiple U.S. Service Centers where all work is performed by
Factory Trained Technicians.
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Q. |
What
is Better Way's return policy?
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A. |
If
you are dissatisfied with your purchase, just contact us within 90 days
for a Return Merchandise Authorization (RMA) number. Place the RMA
number on a copy of the original receipt and promptly return the product
to us in its original shipping container. We will cheerfully
refund your purchase price
less a 15% restocking fee.
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Q. |
Does
Better Way provide a low price
guarantee?
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A.
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We
guarantee the lowest price for our products on the internet. We
will meet any competitor's price. If within 90 days you find a
lower price published on the Internet for a delivered Jupiter Water
Ionizer, we will reimburse you for the difference between the price you
paid for our product and a competitor's price.
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|
Q. |
Why
should I purchase from Better Way Health?
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|
A. |
Superior
customer service is our goal. We are here to provide you with
articles and information that will help you make informed decisions
about your own health choices. Until you are delighted with your
purchase, we aren't delighted.
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TOLL FREE
(800) 746-7640
